Returns & Exchanges

At Awake, we want you to feel confident in your gear, which is why we offer a 30-day trial period on all performance apparel and equipment. If your purchase doesn't help you reach your peak potential, we provide free returns and exchanges to ensure you find the perfect fit for your training.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Gear

Place the items in their original packaging, ensuring all tags are attached and the products are in clean, unworn condition.

3

Print and Ship

Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse team inspects the returned gear, we will process your refund or ship your new exchange items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing